Frequently Asked Questions
Q: Is Dr. Ronner accepting new patients?
A: Yes.
Q: How should I book an appointment?
A: Please call Dr. Ronner’s office at (212) 935-7272, and she’ll be happy to examine you.
Q: What insurance does Dr. Ronner take?
A: Dr. Ronner takes Medicare, UnitedHealthCare, Oxford (PPO & HMO), Blue Cross Blue Shield (PPO & HMO), Cigna, and more. Please check with your insurance company to determine if Dr. Ronner is a participating ophthalmologist within your plan. HMO plans require referrals from the PCPs. It is the patient’s responsibility to acquire that referral and have it brought or faxed to our office.
Q: If I have an emergency over the weekend, what should I do?
A: On weekends, Dr. Ronner’s office number is forwarded to her cell phone, and she will speak to you directly (and will examine you in her office, if necessary). Please call Dr. Ronner; do not visit a walk-in clinic like CityMD.
Q: What hospital is Dr. Ronner affiliated with?
A: Dr. Ronner is affiliated with Lenox Hill Hospital.
Q: If I have a billing issue, what should I do?
A: Please call Dr. Ronner’s billing service, Practice Care, at (800) 374-7045 ext. 9103 and speak with Karen Frudden.
Q: At what age should a child have a complete eye exam by an ophthalmologist?
A: At every annual well visit, most every pediatrician checks the child’s vision. But it is recommended that a complete exam be done by an ophthalmologist when the child starts pre-school. Dr. Ronner will put drops in the child’s eyes in order to view the retina and determine if the child needs glasses. If the child needs glasses, he or she should visit annually; if the child does not need glasses, an exam every 3-4 years is sufficient.
Q: At what age should an adult have a complete eye exam by an ophthalmologist?
A: If the patient is healthy with no medical problems, an annual, full ophthalmologic exam should start at age 35. If the patient has a family history of glaucoma or macular degeneration, an exam should begin several years earlier. Diagnosing serious problems leads to better visual outcomes without loss of vision.